Society
“Drop Dead”: Why Harassment By Customers is Spiking in Japan
Why are Japanese customers getting more angry and aggressive? Experts cite two key factors.

Writer
Jay is a resident of Tokyo where he reports and conducts tours for Unseen Japan. His work on Japan has been cited in numerous publications, including USA Today, the Washington Post, Fortune, TIME, NPR, The Guardian, and The World. In his spare time, he loves reading Japanese novels. You can follow Jay on Bluesky.
1,147 articles · Page 136
Society
Why are Japanese customers getting more angry and aggressive? Experts cite two key factors.
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