Culture
In Japan, Even Your Bags Get White-Glove Treatment
In Japan, it's often said that "the customer is God" - a philosophy that extends equally to customer's luggage.

Writer
Jay is a resident of Tokyo where he reports and conducts tours for Unseen Japan. His work on Japan has been cited in numerous publications, including USA Today, the Washington Post, Fortune, TIME, NPR, The Guardian, and The World. In his spare time, he loves reading Japanese novels. You can follow Jay on Bluesky.
1,147 articles · Page 141
Culture
In Japan, it's often said that "the customer is God" - a philosophy that extends equally to customer's luggage.
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