SOCIETY
Japanese Business Experts Decry Japan’s “Customer is God” Mentality
Japan's customer service is world famous, but some Japanese commentators wonder whether the country has gone too far.
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SOCIETY
Japan's customer service is world famous, but some Japanese commentators wonder whether the country has gone too far.
BUSINESS AND ECONOMY
How do you boost sales of an instant noodle product that's been around for 60 years? Nissin found a way.
BUSINESS AND ECONOMY
Disneyand Japan becomes the latest in a long line of Japanese companies accused of abusing employees.
CULTURE
In Japan, it's often said that "the customer is God" - a philosophy that extends equally to customer's luggage.
TECHNOLOGY
A double whammy posed by two looming events has Japan's IT community wondering how they'll ever be able to test their code…
NEWS
A unique combination of mouth-watering Japanese bread and natural foot massage is packing them in at a bakery in the popular tourist…
ESSAY
It was meant to be a paradise. But it ended up a nightmare instead. The story of how Nara Dreamland came to…
NEWS
Would YOU pay $30/month for all you can drink coffee? How about $700 for a month’s supply of steak?