NEWS
Japan Railways Says It’s Cracking Down on “Customer Harassment”
In Japan, they say "the customer is god." Lately, more customers are angry, wrathful gods - and one Japanese company says it's…
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Our society section covers the systems, policies, and social forces that shape daily life for people living in Japan - from immigration law and public health to demographic policy, workplace culture, and the treatment of marginalized communities. This is one of the broadest categories on this site because few aspects of Japanese life are untouched by the pressures of demographic change, labor shortages, and shifting social norms.
English-language coverage of Japan often defaults to cherry blossoms and bullet trains. We report on more structural themes. Our sourcing starts in Japanese - court documents, academic surveys, municipal records, Japanese-language journalism. We center voices that rarely appear in wire-service stories: immigrant workers navigating hostile visa rules, disabled students fighting for basic accommodations, persecuted foreign resident communities like the Kurdish population in Kawaguchi explaining their situation in their own words.
Several threads run persistently through our reporting. Japan's population crisis appears repeatedly, but not as an abstraction. We trace it through nursery school closures, the social exhaustion of singles facing marriage pressure, and the contradictions of a "bachelor tax" that generates more backlash than babies. Immigration is another constant: who gets to stay, under what conditions, and how hostility gets manufactured from misinformation, whether around a Kitakyushu school-lunch rumor or fears about a government initiative involving Africa.
We also write a lot about public health: an ADHD medication shortage that hits rural patients hardest, a black market in weight-loss drugs in Kabukicho, vaccine hesitancy sustained by government missteps. Across all of this, we document the gap between Japan's stated commitments - to disability rights, to Fukushima decontamination, to workplace safety - and what actually happens to the people those commitments were supposed to protect.
NEWS
In Japan, they say "the customer is god." Lately, more customers are angry, wrathful gods - and one Japanese company says it's…
SOCIETY
It promises to be a true bullet train, traversing seven prefectures in 40 minutes. But will the new Shinkansen ever see the…
SOCIETY
While Japan has made advances in disability accommodation, a recent incident at Aeon Cinema suggests there's still a long road ahead.
SOCIETY
A new set of surveys from both within and outside of Japan show that the country is increasingly putting off getting it…
SOCIETY
On a class trip, a student ran out of tea and asked for more. Her teacher said no. Now, her parents are…
SOCIETY
No need to be shy about taking extra soaks in the tub. A research team in Japan says more bath time may…
POLITICS
In the wake of the Noto earthquake, some in Japan are asking how much the country should invest in towns with rapidly…
SOCIETY
A new survey says the vast majority of Japan's irregular public servants - many of them women - routinely suffer harassment at…