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Why More Japanese Service Employees Are Hiding Their Names
A rising awareness of customer harassment and stalking in Japan means more employees are hiding their identities.
Staffless Shops in Japan See Success – and Theft
Japan is renowned for its customer service. However, in the near future, there may be no one serving you at all. Here’s why even major chains like Mister Donut are using staffless shops – and how they’re contending with theft.